Your privacy matters to us. This Privacy Policy explains how jlbbb collects, uses, stores, and protects your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
jlbbb is committed to protecting the privacy and personal data of every player who uses the jlbbb platform. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
This policy explains, in plain and accessible language, what personal data jlbbb collects from Filipino players and other users, how that data is used and protected, who it may be shared with, how long it is retained, and what rights you have as a data subject. jlbbb respects the privacy of its players and processes personal data only for lawful, specific, and legitimate purposes.
Where this Privacy Policy refers to "jlbbb," "we," "us," or "our," those terms refer to the operator of the jlbbb platform accessible at jlbbb.app. Where this policy refers to "you," "your," or "the Player," those terms refer to any individual whose personal data is processed by jlbbb in connection with the use of the platform.
If you have questions about this Privacy Policy or the way your personal data is handled by jlbbb, you may contact our Data Protection Officer at any time using the contact details provided in Section 15 of this document.
2.1 For the purposes of the Philippine Data Privacy Act, jlbbb acts as the personal information controller in respect of the personal data it collects from players and other users of the jlbbb platform.
2.2 As personal information controller, jlbbb determines the purposes and means by which personal data is processed, implements appropriate security measures, and is accountable for the actions of any personal information processors engaged to process data on jlbbb's behalf.
2.3 jlbbb has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing jlbbb's data protection compliance programme, handling data subject requests, and serving as the point of contact for the National Privacy Commission. Contact details for the DPO are provided in Section 15.
3.1 jlbbb collects the following categories of personal data from players:
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID type and number | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | Payment method details (GCash number, PayMaya account, bank account reference), deposit and withdrawal history, transaction amounts | Deposits; withdrawals; KYC |
| Gaming Data | Game history, wagers placed, wins and losses, session durations, responsible gaming limit settings | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, cookies, session identifiers | Automatic collection during access |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Verification Media | Copies of government ID, selfie photographs submitted for KYC | KYC verification process |
3.2 jlbbb does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health data, ethnicity, political beliefs, or genetic data) unless specifically required for regulatory compliance and with your explicit consent.
3.3 jlbbb does not require players to provide a physical home address for standard account registration. A home address may be requested during enhanced KYC verification for large withdrawal requests in accordance with applicable PAGCOR-aligned compliance procedures.
4.1 Directly from you. The majority of personal data jlbbb holds is provided directly by players when they register an account, complete KYC verification, make deposits or withdrawal requests, contact support, or respond to promotions.
4.2 Automatically. When you access jlbbb.app, our servers automatically record certain technical information, including your IP address, browser type, device identifiers, and session duration. This information is collected through standard server logs and cookies as described in Section 9.
4.3 From payment processors. When you deposit or withdraw funds, jlbbb receives confirmation data from third-party payment processors (such as GCash, PayMaya, BPI, BDO, or Metrobank) confirming the transaction. jlbbb does not store full card numbers, mobile wallet PINs, or online banking passwords.
4.4 From identity verification services. jlbbb may use third-party identity verification services to validate government-issued IDs as part of the KYC process. These services process submitted ID images and return a verification result to jlbbb.
4.5 From compliance and fraud prevention tools. jlbbb uses automated systems that analyse behavioural and transactional data to detect potentially fraudulent activity, problem gambling patterns, and compliance breaches. These systems generate risk scores and flags that assist jlbbb's compliance team in reviewing accounts.
5.1 jlbbb processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act:
6.1 jlbbb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data will only be shared in the circumstances described in this section.
6.2 Service providers (personal information processors). jlbbb engages carefully selected third-party service providers who process data on jlbbb's behalf under written data processing agreements. These include:
6.3 Regulatory and law enforcement authorities. jlbbb will disclose personal data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission, the Philippine National Police, the National Bureau of Investigation, or other competent authorities where required to do so by applicable Philippine law, court order, or regulatory direction.
6.4 Business transfers. In the event of a merger, acquisition, or sale of jlbbb's business or assets, personal data held by jlbbb may be transferred to the acquiring entity. Players will be notified of any such transfer via their registered email address in advance.
6.5 With your consent. jlbbb may share your personal data with third parties not described above where you have given your explicit prior consent to such sharing.
7.1 jlbbb retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
7.2 The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of active account plus 5 years after closure (AMLC compliance) |
| Financial and transaction records | 10 years from transaction date (AMLC record-keeping requirements) |
| Gaming history and bet records | 5 years from account closure |
| KYC documents (ID copies, selfies) | 5 years after account closure or last activity |
| Customer support records | 3 years from last interaction |
| Marketing preferences and consent records | Until consent is withdrawn plus 2 years |
| Technical / server log data | 12 months from collection |
7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where data has been anonymised (i.e., it can no longer be linked to an identifiable individual), it may be retained indefinitely for statistical and analytical purposes.
8.1 jlbbb implements a range of technical and organisational security measures appropriate to the nature of the personal data it holds and the risks posed by its processing activities. These measures include:
8.2 Notwithstanding the above, no method of electronic transmission or storage is completely secure. jlbbb cannot guarantee absolute security of your personal data and accepts no liability for unauthorised access resulting from circumstances beyond its reasonable control, including breaches attributable to the Player's own negligence (such as sharing passwords or using unsecured public Wi-Fi).
8.3 In the event of a personal data breach that is reasonably likely to result in harm to affected players, jlbbb will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected players without undue delay, in accordance with the Data Privacy Act and its Implementing Rules.
9.1 jlbbb uses cookies and similar tracking technologies on jlbbb.app to support platform functionality, enhance your user experience, and collect analytical data. A cookie is a small text file placed on your device by a website's server.
9.2 jlbbb uses the following categories of cookies:
9.3 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jlbbb's core gaming services, but may affect some features and personalisation functions.
9.4 jlbbb does not currently use cross-site tracking cookies that follow your activity on third-party websites unrelated to jlbbb.
10.1 As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by jlbbb:
You have the right to be informed that your personal data is being collected and processed and to know the purposes for which it is used.
You may request a copy of the personal data jlbbb holds about you, along with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held by jlbbb, including updates to your contact details.
You may request deletion of your personal data where jlbbb no longer has a lawful basis for its retention, subject to regulatory obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of personal data you have provided to jlbbb in a structured, commonly used, and machine-readable format.
You have the right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained personal data.
You have the right to lodge a complaint with the National Privacy Commission of the Philippines regarding jlbbb's data processing practices.
10.2 To exercise any of the above rights, please submit a written request to jlbbb's Data Protection Officer at [email protected]. Include your full name, registered email address, and a clear description of your request. jlbbb will acknowledge receipt within 3 business days and respond to your request within 15 business days.
10.3 jlbbb may request additional information to verify your identity before processing a data subject request. This is to protect you against unauthorised access to your personal data by third parties who may attempt to obtain it using your identity.
11.1 jlbbb is strictly an 18+ platform. jlbbb does not knowingly collect personal data from individuals below 18 years of age. If jlbbb discovers that a minor has registered an account or provided personal data without parental consent, the account will be immediately suspended, the data will be deleted, and any associated balance will be returned in accordance with applicable law.
11.2 Parents and guardians who become aware that a minor under their care has provided personal data to jlbbb without authorisation should contact jlbbb's support team immediately at [email protected] so that appropriate action can be taken without delay.
12.1 jlbbb.app does not contain links to third-party websites that are outside jlbbb's control. In the event that jlbbb ever introduces links to external sites, this Privacy Policy would not apply to those external sites. jlbbb would have no responsibility for the privacy practices of third-party websites and would recommend that players review the privacy policies of any external site they visit.
12.2 Game content delivered through jlbbb's platform is provided by third-party game studios under contractual arrangements. These studios operate their game servers and may process limited technical data (such as game session identifiers and bet outcomes) necessary to deliver the game. jlbbb ensures that all such providers are bound by appropriate data protection obligations.
13.1 Some of the third-party service providers engaged by jlbbb may operate servers or process data in jurisdictions outside the Philippines. Where such cross-border transfers occur, jlbbb ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including ensuring that the recipient provides a standard of protection comparable to that required under Philippine law.
13.2 By registering a jlbbb account and agreeing to this Privacy Policy, you consent to the transfer of your personal data to third-party processors located outside the Philippines to the extent necessary to deliver jlbbb's gaming and support services. jlbbb will not transfer personal data internationally in circumstances where appropriate safeguards cannot be confirmed.
14.1 jlbbb may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory requirements, or the services we offer. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
14.2 For material changes that significantly affect how your personal data is used, jlbbb will notify players via their registered email address at least 7 days before the changes take effect. For minor administrative updates, changes will take effect upon posting on jlbbb.app.
14.3 Your continued use of jlbbb.app after the effective date of any Privacy Policy update constitutes your acknowledgement of the updated policy. If you do not agree with the updated policy, you may close your account in accordance with the Terms & Conditions.
15.1 For all privacy-related inquiries, data subject requests, complaints, or questions about this Privacy Policy, please contact jlbbb's Data Protection Officer:
jlbbb Data Protection Officer
Privacy Inquiries: [email protected]
Response Time: Within 3 business days for acknowledgement; 15 business days for full response
General Support:
Live Chat: 24/7 at jlbbb.app (average under 2 minutes)
Email: [email protected]
15.2 When submitting a privacy inquiry or data subject request by email, please include your full name, registered jlbbb username or email address, the nature of your request, and any supporting information that will help jlbbb process your request accurately and efficiently.
15.3 jlbbb's DPO has been registered with the National Privacy Commission of the Philippines as required under NPC Circular No. 17-01. Players who are dissatisfied with jlbbb's handling of their data rights requests may contact the NPC directly for guidance and potential regulatory intervention.
A plain-language summary of the key protections jlbbb puts in place for every Filipino player's personal data.
jlbbb processes your personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012). A registered Data Protection Officer oversees all privacy-related activities and handles data subject requests from Filipino players.
All data transmitted between your device and jlbbb's servers is protected by bank-grade 256-bit SSL/TLS encryption. Your login credentials, financial transactions, and personal details are fully encrypted in transit — the same standard used by Philippine banks and payment apps like GCash.
jlbbb does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data is shared only with service providers who help deliver jlbbb's platform, and only under written data processing agreements that bind them to strict confidentiality obligations.
Every jlbbb player can exercise their rights under the Data Privacy Act: access their data, correct errors, request deletion, object to marketing, and request data portability — all by contacting the jlbbb DPO at [email protected]. Requests are acknowledged within 3 business days.
jlbbb uses only necessary, functional, and analytical cookies. There are no hidden tracking cookies following your activity across unrelated websites. Cookie preferences can be managed through your browser at any time without affecting your ability to log in and play at jlbbb.
If a personal data breach occurs that is likely to harm jlbbb players, jlbbb will notify the National Privacy Commission within 72 hours and inform affected players without undue delay. jlbbb maintains incident response procedures specifically for data security events.
Your data is protected. Your privacy is respected. And over 500 games are waiting for you — from slots to live baccarat, bingo to fishing games — all funded through GCash or PayMaya.